If you work with Apple products on a daily basis, you know how their applications are integral to how you communicate with other people. Built-in apps like FaceTime allow you to connect with family, friends, and business no matter where you are and virtually regardless of what device you’re using.
The science of apps is still slowly evolving, however, perfecting itself through troubleshooting efforts and updates. The telephony communication app FaceTime is no exception. Several iOS users report experiencing white noise or static crackling while using FaceTime. Although not a totally disruptive phenomenon, white noise hampers communicating effectively and is generally annoying.
Developers are working to solve the problem, but in the meantime, there are some steps you can take to resolve the issue on your own.
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Contents
- 2 Removing White Noise from Your FaceTime Calls
- 3 If White Noise Persists, Contact Your Apple Service Center
User Complaints of White Noise
White noise is a consistent background hum on a frequency level that humans can hear. Complaints from FaceTimers evoked an admission from Apple that the in-call noise problems were software related.
An update patch was released for iOS 11.0.2, which fixed some of the issues relating to crackling speakers for the iPhone 8 and 8 Plus models. The patch did not solve the problem for all users, so if you are still hearing white noise blurs in the background of your FaceTime call, you’re not alone.
Removing White Noise from Your FaceTime Calls
You can eliminate hardware or component damage as the culprit unless your device has been dropped or has come into contact with water. If neither your speaker nor microphone is damaged, you can still fix white noise on FaceTime without making a service center call.
Solution 1: Soft Reset or Reboot Your iOS Device
App glitches are not uncommon. You can rectify minor FaceTime app glitches by rebooting your iPhone, iPad, or Mac.
Follow these steps to do a soft reboot:
- Press and hold the power button for iPhones and iPads. Depending on the model you have, you can find this button on the right side or top of the device. iOS devices will display “Power Off” on the screen, asking you to drag the slider to complete the process.
- If you are using a Mac laptop or desktop, select Shut Down….
- Wait 30 seconds and turn your Apple device on again.
- Once your iOS system is booted up completely, make a test call on FaceTime. Make sure there aren’t any background noises and it’s quiet enough to listen for white noise. If the problem is unnoticeable, make at least three FaceTime calls from other devices, or have another user call you several times. This will confirm that you have solved the problem.
Solution 2: Turn Off Do Not Disturb
DND or Do Not Disturb is a built-in feature that silences incoming calls, notifications, and other sound alerts. This feature has been known to interfere with outgoing calls as well, resulting in static or crackling white noise when FaceTiming.
For iPhone and iPad users, particularly those on iOS 12 and 13, make sure that your DND is turned off.
- Go to your device’s Control Center or open Settings.
- Select the Do Not Disturb menu.
- Tap the switch in settings or the crescent moon icon in your Control Center to disable DND.
- Make a test call on your FaceTime.
Mac users can turn off their DND settings as well.
- Going to the menu bar and select the notification icon.
- From the drop-down list, choose the DND button.
- Click to disable Do Not Disturb. The button will turn from dim to bright.
Solution 3: Close All Applications Running in the Background
When you’ve been on your apple device before making or receiving a FaceTime call, background apps could be slowing down audio processing. This will, of course, affect your audio clarity.
- To stop background programs on your iPhone or iPad, press or click on the home button to load apps preview. This lets you see all the apps in standby mode.
- Flick them off the screen to close.
You can use a keyboard shortcut to close out background applications on your Mac.
- Press and hold the Command, Option, and Escape buttons concurrently.
- The Force Quit Applications window will appear.
- Select the background programs you are no longer using to close or force stop them.
Newer apps and those requesting updates may also be responsible for system conflicts.
If White Noise Persists, Contact Your Apple Service Center
For a lot of folks, working from home has become the new normal. Apps like FaceTime are essential tools for a telecommuter. Video meetings and conferencing services are designed to be user friendly, but issues like white noise can ruin the entire experience.
By improving your FaceTime communications, you will also improve how well people hear you and vice versa. The clarity of audio and video feeds can make or break the success of your calls and online meetings.
Therefore, if you experience white noise in FaceTime that is not resolved through one of the troubleshooting options listed, contact your Apple Service Center. Have them take a look and resolve the problem for you.
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Unlike the software developed for Windows system, most of the applications installed in Mac OS X generally can be removed with relative ease. White Noise 2.0 is a third party application that provides additional functionality to OS X system and enjoys a popularity among Mac users. However, instead of installing it by dragging its icon to the Application folder, uninstalling White Noise 2.0 may need you to do more than a simple drag-and-drop to the Trash.
Download Mac App RemoverWhen installed, White Noise 2.0 creates files in several locations. Generally, its additional files, such as preference files and application support files, still remains on the hard drive after you delete White Noise 2.0 from the Application folder, in case that the next time you decide to reinstall it, the settings of this program still be kept. But if you are trying to uninstall White Noise 2.0 in full and free up your disk space, removing all its components is highly necessary. Continue reading this article to learn about the proper methods for uninstalling White Noise 2.0.
Manually uninstall White Noise 2.0 step by step:
Most applications in Mac OS X are bundles that contain all, or at least most, of the files needed to run the application, that is to say, they are self-contained. Thus, different from the program uninstall method of using the control panel in Windows, Mac users can easily drag any unwanted application to the Trash and then the removal process is started. Despite that, you should also be aware that removing an unbundled application by moving it into the Trash leave behind some of its components on your Mac. To fully get rid of White Noise 2.0 from your Mac, you can manually follow these steps:
1. Terminate White Noise 2.0 process(es) via Activity Monitor
Before uninstalling White Noise 2.0, you’d better quit this application and end all its processes. If White Noise 2.0 is frozen, you can press Cmd +Opt + Esc, select White Noise 2.0 in the pop-up windows and click Force Quit to quit this program (this shortcut for force quit works for the application that appears but not for its hidden processes).
Open Activity Monitor in the Utilities folder in Launchpad, and select All Processes on the drop-down menu at the top of the window. Select the process(es) associated with White Noise 2.0 in the list, click Quit Process icon in the left corner of the window, and click Quit in the pop-up dialog box (if that doesn’t work, then try Force Quit).
2. Delete White Noise 2.0 application using the Trash
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First of all, make sure to log into your Mac with an administrator account, or you will be asked for a password when you try to delete something.
Open the Applications folder in the Finder (if it doesn’t appear in the sidebar, go to the Menu Bar, open the “Go” menu, and select Applications in the list), search for White Noise 2.0 application by typing its name in the search field, and then drag it to the Trash (in the dock) to begin the uninstall process. Alternatively you can also click on the White Noise 2.0 icon/folder and move it to the Trash by pressing Cmd + Del or choosing the File and Move to Trash commands.
For the applications that are installed from the App Store, you can simply go to the Launchpad, search for the application, click and hold its icon with your mouse button (or hold down the Option key), then the icon will wiggle and show the “X” in its left upper corner. Click the “X” and click Delete in the confirmation dialog.
Download Mac App Remover3. Remove all components related to White Noise 2.0 in Finder
Though White Noise 2.0 has been deleted to the Trash, its lingering files, logs, caches and other miscellaneous contents may stay on the hard disk. For complete removal of White Noise 2.0, you can manually detect and clean out all components associated with this application. You can search for the relevant names using Spotlight. Those preference files of White Noise 2.0 can be found in the Preferences folder within your user’s library folder (~/Library/Preferences) or the system-wide Library located at the root of the system volume (/Library/Preferences/), while the support files are located in '~/Library/Application Support/' or '/Library/Application Support/'.
Open the Finder, go to the Menu Bar, open the “Go” menu, select the entry:|Go to Folder... and then enter the path of the Application Support folder:~/Library
Search for any files or folders with the program’s name or developer’s name in the ~/Library/Preferences/, ~/Library/Application Support/ and ~/Library/Caches/ folders. Right click on those items and click Move to Trash to delete them.
Meanwhile, search for the following locations to delete associated items:
- /Library/Preferences/
- /Library/Application Support/
- /Library/Caches/
Besides, there may be some kernel extensions or hidden files that are not obvious to find. In that case, you can do a Google search about the components for White Noise 2.0. Usually kernel extensions are located in in /System/Library/Extensions and end with the extension .kext, while hidden files are mostly located in your home folder. You can use Terminal (inside Applications/Utilities) to list the contents of the directory in question and delete the offending item.
4. Empty the Trash to fully remove White Noise 2.0
If you are determined to delete White Noise 2.0 permanently, the last thing you need to do is emptying the Trash. To completely empty your trash can, you can right click on the Trash in the dock and choose Empty Trash, or simply choose Empty Trash under the Finder menu (Notice: you can not undo this act, so make sure that you haven’t mistakenly deleted anything before doing this act. If you change your mind, before emptying the Trash, you can right click on the items in the Trash and choose Put Back in the list). In case you cannot empty the Trash, reboot your Mac.
Download Mac App RemoverTips for the app with default uninstall utility:
You may not notice that, there are a few of Mac applications that come with dedicated uninstallation programs. Though the method mentioned above can solve the most app uninstall problems, you can still go for its installation disk or the application folder or package to check if the app has its own uninstaller first. If so, just run such an app and follow the prompts to uninstall properly. After that, search for related files to make sure if the app and its additional files are fully deleted from your Mac.
Automatically uninstall White Noise 2.0 with MacRemover (recommended):
No doubt that uninstalling programs in Mac system has been much simpler than in Windows system. But it still may seem a little tedious and time-consuming for those OS X beginners to manually remove White Noise 2.0 and totally clean out all its remnants. Why not try an easier and faster way to thoroughly remove it?
If you intend to save your time and energy in uninstalling White Noise 2.0, or you encounter some specific problems in deleting it to the Trash, or even you are not sure which files or folders belong to White Noise 2.0, you can turn to a professional third-party uninstaller to resolve troubles. Here MacRemover is recommended for you to accomplish White Noise 2.0 uninstall within three simple steps. MacRemover is a lite but powerful uninstaller utility that helps you thoroughly remove unwanted, corrupted or incompatible apps from your Mac. Now let’s see how it works to complete White Noise 2.0 removal task.
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1. Download MacRemover and install it by dragging its icon to the application folder.
2. Launch MacRemover in the dock or Launchpad, select White Noise 2.0 appearing on the interface, and click Run Analysis button to proceed.
3. Review White Noise 2.0 files or folders, click Complete Uninstall button and then click Yes in the pup-up dialog box to confirm White Noise 2.0 removal.
The whole uninstall process may takes even less than one minute to finish, and then all items associated with White Noise 2.0 has been successfully removed from your Mac!
Benefits of using MacRemover:
MacRemover has a friendly and simply interface and even the first-time users can easily operate any unwanted program uninstallation. With its unique Smart Analytic System, MacRemover is capable of quickly locating every associated components of White Noise 2.0 and safely deleting them within a few clicks. Thoroughly uninstalling White Noise 2.0 from your mac with MacRemover becomes incredibly straightforward and speedy, right? You don’t need to check the Library or manually remove its additional files. Actually, all you need to do is a select-and-delete move. As MacRemover comes in handy to all those who want to get rid of any unwanted programs without any hassle, you’re welcome to download it and enjoy the excellent user experience right now!
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This article provides you two methods (both manually and automatically) to properly and quickly uninstall White Noise 2.0, and either of them works for most of the apps on your Mac. If you confront any difficulty in uninstalling any unwanted application/software, don’t hesitate to apply this automatic tool and resolve your troubles.